Refund policy

🛍️ Return & Refund Policy (India Only)

Thank you for shopping with us! If you’re not fully satisfied with your purchase, we're here to help.

📦 Returns

You can request a return within 7 days of receiving your item.

To be eligible for a return:

Item must be unused, unworn, with original tags, and in original packaging

Proof of purchase (invoice or receipt) is required

📧 To start a return:

Email us at thegiftseller.com@gmail.com

Return address: [Insert Your Return Address Here]

(Please do not send any items before contacting us.)

If your return is approved, we will send:

A return shipping label

Instructions for sending the item back

🔧 Damaged or Wrong Products

Please check your order on delivery. If the product is:

Damaged

Defective

Or the wrong item was sent

Contact us immediately so we can resolve it quickly.

🚫 Non-Returnable Items

We do not accept returns for:

Custom or personalized products

Beauty or personal care items

Sale items or gift cards

If you're unsure about your item, feel free to ask before ordering.

🔁 Exchanges

To exchange an item:

1. Request a return

2. After it's accepted, place a new order for the item you want

💸 Refunds

Once your return is received and inspected, we’ll notify you about your refund status.

If approved, your refund will be processed to your original payment method within 7–10 business days

Please allow time for your bank or payment provider to reflect the amount

If it takes more than 15 business days, contact us at:

📧 thegiftseller.com@gmail.com